Privacy policy

This Privacy Policy outlines Spa of Joy Inc.'s online data collection practices and its associated global entities (“Company,” “we,” or “us”), applicable to the use of www.spaofjoy.com and related websites (collectively, the "spaofjoy.com"). Spa of Joy is committed to safeguarding your personal data, processing it per applicable laws and industry standards.

Scope and Purpose

The policy governs data collected online and, in some cases, offline (e.g., at live events or through direct communications). It applies to all users, including Visitors (non-registered users) and Members (subscribers or product purchasers).

Data Collection

We collect data you provide directly (e.g., during registration, purchasing, support inquiries) and data through automated means (e.g., cookies, IP addresses). Information gathered may include personal details like name, email, address, payment details, and technical data such as device type and location.

Use of Personal Information

Collected data is used to:

• Operate and improve services.
• Personalize user experiences with AI-driven technologies.
• Communicate with you for support or marketing.
• Analyze trends for enhanced service delivery.
• Process transactions and fulfill orders.

Data Sharing

Data may be shared:

• Within the organization, limited to relevant teams.
• With trusted processors for services like payment processing and marketing.
• With authorities, as required by law.
• During business transfers (e.g., mergers or acquisitions).

Retention and Security

We retain data as needed for service provision, legal compliance, and abuse prevention. Security measures are in place to protect your information, but users are encouraged to take personal precautions online.

Your Rights

Under GDPR (for EU residents): Rights include access, rectification, erasure, and objection to processing. For more details, contact spaofjoy.com.

Under CCPA (for California residents): Categories of collected data and purposes are listed in the policy. Requests can be directed to privacy@spaofjoy.com.

AI Personalization

Users can opt out of AI-driven personalization via account settings or by contacting spaofjoy.com, though this may limit feature effectiveness.

This summary captures key points; refer to the full Privacy Policy for comprehensive details.